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Help / FAQ

In this section we answer the most commonly-asked questions relating to our website. If, after looking through this section, your question hasn’t been answered, please contact us.

If you’d like to suggest questions for inclusion in this section, please let us know!

Browsing our site

For questions and help when browsing our site

Buying from our site

For questions and help when buying from our site

Paying for things

For questions and help when paying for things from our site

Online accounts

For questions and help about online accounts, passwords or address information on our website.

Signing in to your account

For questions and help when signing in to our website.

Checking out your order

For questions and help when checking out items from our website.

Electronic subscriptions

Anything to do with the electronic editions of The Christadelphian and Faith Alive!

Back issues

Anything to do with the electronic back issues of The Christadelphian


Anything to do with e-books from our site.

Installing items on CD-ROM

Help with installation of the following items:

  • The Christadelphian Magazine on CD-ROM (1864-2000)
  • Advocate & Heralds on CD-ROM
  • The Christadelphian Works volume 2

Order problems

For questions and help when encountering problems with orders from our website.

Delivery issues

For questions and help regarding delivery from our website.

Miscellaneous questions

For questions and help that don't fit into any other sections!

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Registered Address
The Christadelphian, 404 Shaftmoor Lane, Hall Green, Birmingham, B28 8SZ
Registered charity in England and Wales (No. 240090)
A charitable company limited by guarantee
(Company No. 329186 - England and Wales)
Tel: +44 (0)121 777 6328
Fax: +44 (0)121 778 5024
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